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Performance marketing

1,557 phone taps and calls credited to Google Ads and 1,709 clicks on the online appointment link.

From February to October 2026, Zero Dimensions ran Google Ads for Aditya Hospital in Rewari, and Google credited the ads with 1,557 phone taps and calls, 1,551 of them in April–October at about ₹80 each (Google Ads, as reported by Google).

Client
Aditya Hospital, Rewari
Industry
Healthcare and pharma
Services
Performance marketing
Result
1,557 phone taps and calls credited to Google Ads and 1,709 clicks on the online appointment link (Feb–Oct 2026)
Aditya Hospital’s website on a laptop and a phone

From February to October 2026, Zero Dimensions ran Google Ads for Aditya Hospital in Rewari, and Google credited the ads with 1,557 phone taps and calls, 1,551 of them in April–October at about ₹80 each (Google Ads, as reported by Google).

The challenge

Aditya Hospital is a 64-bed multi-speciality hospital in Rewari, Haryana, with a 24×7 emergency service. Its departments include neurosurgery and spine, orthopaedics, cardiology, general and laparoscopic surgery, urology and radiology, including MRI.

It needed phone calls and appointment requests for spine care, neurosurgery, orthopaedics and MRI scans. Its new website, which we built, went live on 12 January 2026 with phone numbers and an online appointment link on each service page. The hospital keeps no call log, so every call from the ads had to be counted through Google's own tracking.

What we did

Built a search campaign for the main services

We set up a Google Search campaign on 10 February 2026, and the first ads ran on 11 February. It started with MRI, neurosurgery and orthopaedic ads, added spine and brain-surgery ads in April and a second neurosurgery ad group in late May, each pointing to the matching page on the new website.

Linked the ads to the Business Profile and tracked calls

We linked the campaign to the hospital's Google Business Profile, so from 30 March 2026 Google counted profile calls and direction requests that follow an ad. From 6 April we tracked taps on the website's phone numbers after an ad click and used them as the bidding goal until 1 July. On 24 October we added calls from the ad's call button as the new goal.

Added a display campaign around Rewari

On 30 September 2026 we started a display campaign for the hospital's diagnostic services and government health panels, shown to people in Rewari and the surrounding districts. It brought 1,801 clicks for ₹3,181 by 31 October 2026 (Google Ads).

Moved the budget to Google Search

From 16 September 2026 we cut spend on Google's search partner sites from up to ₹1,552 a day to under ₹140 a day, and from 27 October ran the search campaign on Google Search only, with the call button showing. Google Search's share of the search campaign's spend rose from 21.0% in April–September to 89.0% in October 2026 (Google Ads).

Reported on calls

We reported to the hospital on calls from the ads in our July and September 2026 reports.

Results

From February to October 2026 the ads brought 14,226 clicks for ₹1,46,548. Google credited them with 1,557 phone taps and calls: 1,304 taps on the website's phone numbers, 241 calls from the hospital's Business Profile that Google links to an ad, and 12 calls from the ad's call button. In April–October, with all three being counted, that was 1,551 for ₹1,24,355, about ₹80 each (Google Ads, as reported by Google).

Over the same nine months the hospital's Google Business Profile took 4,775 calls, 17.5 a day, against 1,493 calls, 12.1 a day, in October 2025 – January 2026. It also took 10,923 direction requests (Google Business Profile, all sources).

On the website, Google Analytics recorded 7,356 visits from the ads, and those visitors clicked the online appointment link 1,709 times. In January 2026, before the ads, there were no visits from paid search (Google Analytics).

Google Ads by month, February to October 2026 (taps and calls as reported by Google)
Month Spend Of which on search partner sites Clicks Taps on the website's phone numbers after an ad Profile calls Google links to an ad Calls from the ad's call button Spend per tap or call
February 2026₹9,244₹0338not trackednot tracked5–
March 2026₹12,949₹0407not tracked1 (from 30 March)0–
April 2026₹25,353₹14,0641,801146330₹142
May 2026₹26,666₹25,1312,775238310₹99
June 2026₹21,958₹21,8312,86541060₹53
July 2026₹21,415₹15,7042,145264230₹75
August 2026₹2,485₹1,30825318150₹75
September 2026₹15,201₹11,1621,410166920₹59
October 2026₹11,277₹9042,23262407₹103
February–October 2026₹1,46,548₹90,10414,2261,30424112–
April–October 2026₹1,24,355₹90,10413,4811,3042407₹80

Source: Google Ads, as reported by Google, checked on 9 November 2026. Website taps were tracked from 6 April 2026 and profile calls linked to an ad from 30 March; the call button showed on 11–18 February and from 27 October. Spend per tap or call is the month's spend divided by all three. October includes ₹3,038 and 1,724 clicks from the display campaign.

All spendSpend on search partner sites₹0₹10K₹20K₹30KFeb 2026AprJunAugOct 2026Ads stopped 13–31 AugPartner spend cut 16 SepSearch only from 27 Oct₹11,277₹904Feb 2026: All spend ₹9,244; Spend on search partner sites ₹0Mar 2026: All spend ₹12,949; Spend on search partner sites ₹0Apr 2026: All spend ₹25,353; Spend on search partner sites ₹14,064May 2026: All spend ₹26,666; Spend on search partner sites ₹25,131Jun 2026: All spend ₹21,958; Spend on search partner sites ₹21,831Jul 2026: All spend ₹21,415; Spend on search partner sites ₹15,704Aug 2026: All spend ₹2,485; Spend on search partner sites ₹1,308Sep 2026: All spend ₹15,201; Spend on search partner sites ₹11,162Oct 2026: All spend ₹11,277; Spend on search partner sites ₹904All spendSpend on search partner sites₹0₹10K₹20K₹30KApr 2026JulOct 2026Ads stopped 13–31 AugPartner spend cut 16 SepSearch only from 27 Oct₹11,277₹904
Monthly Google Ads spend across all campaigns and the part of it spent on Google's search partner sites, February to October 2026: ₹1,46,548 in all, ₹90,104 on partner sites; in October 2026, ₹7,335 of the search campaign's ₹8,239 went on Google Search. Source: Google Ads, as reported by Google; data pulled on 9 November 2026.
The numbers behind this chart
MonthAll spendSpend on search partner sites
Feb 2026₹9,244₹0
Mar 2026₹12,949₹0
Apr 2026₹25,353₹14,064
May 2026₹26,666₹25,131
Jun 2026₹21,958₹21,831
Jul 2026₹21,415₹15,704
Aug 2026₹2,485₹1,308
Sep 2026₹15,201₹11,162
Oct 2026₹11,277₹904
Website phone tapsProfile calls linked to an adCalls from the ad's call button0200400600Apr 2026MayJunJulAugSepOct 2026Taps goal until 1 JulCall goal from 24 Oct627Apr 2026: Website phone taps 146; Profile calls linked to an ad 33; Calls from the ad's call button 0May 2026: Website phone taps 238; Profile calls linked to an ad 31; Calls from the ad's call button 0Jun 2026: Website phone taps 410; Profile calls linked to an ad 6; Calls from the ad's call button 0Jul 2026: Website phone taps 264; Profile calls linked to an ad 23; Calls from the ad's call button 0Aug 2026: Website phone taps 18; Profile calls linked to an ad 15; Calls from the ad's call button 0Sep 2026: Website phone taps 166; Profile calls linked to an ad 92; Calls from the ad's call button 0Oct 2026: Website phone taps 62; Profile calls linked to an ad 40; Calls from the ad's call button 7Website phone tapsProfile calls linked to an adCalls from the ad's call button0200400600Apr 2026JunAugOct 2026Taps goal until 1 JulCall goal from 24 Oct627
Phone taps and calls Google Ads credits to the ads by month, April to October 2026: 1,304 taps on the website's phone numbers, 240 Business Profile calls Google links to an ad and 7 calls from the ad's call button (the calls-from-ads goal added on 24 October counted 2 of them as conversions). Source: Google Ads, as reported by Google; data pulled on 9 November 2026.
The numbers behind this chart
MonthWebsite phone tapsProfile calls linked to an adCalls from the ad's call button
Apr 2026146330
May 2026238310
Jun 202641060
Jul 2026264230
Aug 202618150
Sep 2026166920
Oct 202662407
Calls and direction requests on the hospital's Google Business Profile, with Google Ads, October 2025 to October 2026
Month Google Ads spend Profile calls Calls Google Ads links to an ad Direction requests Direction requests Google Ads links to an ad
October 2025₹0405–752–
November 2025₹0308–599–
December 2025₹0382–635–
January 2026₹0398–747–
February 2026₹9,244473not tracked918not tracked
March 2026₹12,94953611,0837
April 2026₹25,353481331,224130
May 2026₹26,666529311,35591
June 2026₹21,95854261,23914
July 2026₹21,415556231,24527
August 2026₹2,485555151,35243
September 2026₹15,201574921,280128
October 2026₹11,277529401,22778
October 2025 – January 2026₹01,493–2,733–
February–October 2026₹1,46,5484,77524110,923518

Sources: Google Business Profile (calls are taps on the profile's call button) and Google Ads, as reported by Google, both checked on 9 November 2026.

0200400600Oct 2025DecFebAprJunAugOct 2026New website live 12 JanFirst ads 11 Feb529Oct 2025: Profile calls 405Nov 2025: Profile calls 308Dec 2025: Profile calls 382Jan 2026: Profile calls 398Feb 2026: Profile calls 473Mar 2026: Profile calls 536Apr 2026: Profile calls 481May 2026: Profile calls 529Jun 2026: Profile calls 542Jul 2026: Profile calls 556Aug 2026: Profile calls 555Sep 2026: Profile calls 574Oct 2026: Profile calls 5290200400600Oct 2025AprOct 2026New website live 12 JanFirst ads 11 Feb529
Calls from the hospital's Google Business Profile by month, all sources, October 2025 to October 2026: 1,493 in October 2025 – January 2026 (12.1 a day) and 4,775 in February–October 2026 (17.5 a day); these are not credited to the ads. Source: Google Business Profile, as reported by Google; data pulled on 9 November 2026.
The numbers behind this chart
MonthProfile calls
Oct 2025405
Nov 2025308
Dec 2025382
Jan 2026398
Feb 2026473
Mar 2026536
Apr 2026481
May 2026529
Jun 2026542
Jul 2026556
Aug 2026555
Sep 2026574
Oct 2026529
Visits from the ads and link clicks on the hospital's website, January to October 2026
Month Visits from paid search Outbound link clicks from those visits (1,709 of the 1,718 on the online appointment link)
January 202600
February 20261336
March 20261312
April 202680653
May 20261,443352
June 20261,838621
July 20261,192449
August 2026907
September 202670994
October 20261,014134
February–October 20267,3561,718

Source: Google Analytics, Paid Search channel, checked on 9 November 2026.

Where the people who clicked were, February to October 2026 (share of ad spend with a known location)
Month Spend with a known location People placed in Delhi or New Delhi People placed in Rewari and nearby towns
February 2026₹7,85737.6%2.6%
March 2026₹10,80264.7%1.2%
April 2026₹20,86662.1%1.3%
May 2026₹22,75370.5%0.4%
June 2026₹19,37261.0%0.2%
July 2026₹17,13863.7%0.3%
August 2026₹2,08170.8%2.5%
September 2026₹12,43561.2%4.1%
October 2026₹6,78235.6%12.1%
February–October 2026₹1,20,08760.9%1.8%

Source: Google Ads location report, all campaigns, checked on 9 November 2026. Google gave a location for ₹1,20,087 of the ₹1,46,548 spent. Rewari and nearby towns: Rewari, Dharuhera, Bawal, Narnaul, Bhiwadi, Neemrana, Jhajjar and nearby villages.

City (where Google placed the person)Ad spendClicksShare of located spend
Delhi₹49,4403,94241.2%
New Delhi₹23,7221,70019.8%
Sonipat₹14,3111,64311.9%
Gurugram₹4,4491263.7%
Noida₹4,0362553.4%
Meerut₹3,5313012.9%
Faridabad₹1,7691161.5%
Ghaziabad₹1,6041271.3%
Agra₹1,3381101.1%
Bhiwadi₹1,2251141.0%
Rewari and nearby towns (9 towns, Bhiwadi included)₹2,1763931.8%
All spend with a known location₹1,20,08610,547100%
Ad spend and clicks by the city Google placed each person in, all campaigns, February to October 2026: the ten cities with the most spend, the Rewari area and the total with a known location; Delhi and New Delhi together took ₹73,161, and in October 2026 ₹821 of ₹6,782 (12.1%) reached people in Rewari and nearby towns. Source: Google Ads location report, as reported by Google; data pulled on 9 November 2026.

What else changed, and what didn't work

  • Profile calls are not credited to the ads. Their rise began before the first ad, alongside the new website (live 12 January 2026) and our SEO work. From April to October the profile took 17.7 calls a day on days with almost no ad spend and 17.6 on days with spend, so a day-by-day comparison could not show an effect from the ads (Google Business Profile, Google Ads).
  • Most website taps came from search partner sites. 1,248 of the 1,304 came from Google's partner sites, which took ₹90,104 of the spend; Google filtered about one in five of their clicks as invalid. Taps are not answered calls, and the hospital keeps no call log (Google Ads, as reported by Google).
  • Most clicks came from outside the Rewari area. 60.9% of the spend with a known location reached people placed in Delhi or New Delhi and 1.8% people in Rewari and nearby towns, rising to 12.1% in October. 1,046 of the 1,718 link clicks from ad visitors came from people placed in Delhi or New Delhi (Google Ads location report, Google Analytics).
  • Gaps in the ads. The call button showed only on 11–18 February and from 27 October 2026, and the ads stopped on 13–31 August and for shorter spells in March, May, June and July (Google Ads).

Figures checked on 9 November 2026. Google keeps adding late conversions for several weeks and can revise Business Profile figures for recent days, so October 2026 may change slightly.

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