Privacy policy

011. Who we are

Zero Dimensions Private Limited is a digital marketing and technology company registered in India. We decide why and how the personal data described here is used, so we are its “data fiduciary” under the Digital Personal Data Protection Act 2023.

Our address is 4th Floor, i-Hub, inside KCG Campus, opp. PRL, Navrangpura, Ahmedabad, Gujarat 380015. You can write to us at [email protected] or call +91 63544 29800.

022. What we collect

We collect only what you give us, and a few technical details that come with every request to the website.

1. 2.1Enquiry forms: what you need from us (for example SEO, ads or a website), your name, your business name or website, your phone number and any message you write. The contact form also asks for your email address, and the proposal form asks for your main goal, your industry and the services you are thinking of.
2. 2.2The free visibility check: your website, your name and your phone number.
3. 2.3The careers form: the role you apply for, your name, email address and phone number, your notice period and your CV, and, if you give them, a LinkedIn or portfolio link and a few lines about your work.
4. 2.4Your agreement: when a form asks you to tick a box to agree to be contacted, or to let us keep your application, we record when you ticked it.
5. 2.5With every form: the address of the page you sent it from, your browser’s description of itself (the “user agent”), and a scrambled one-way code made from your IP address. We do not store your IP address itself.
6. 2.6Email, phone and WhatsApp: if you write to us, call us or message us, we receive whatever you choose to send, such as your name, number, messages and any files. A job application sent by email usually includes a CV.
7. 2.7Site search: the words you search for are used to find matching pages and are not stored.

033. Cookies and analytics

This website does not set cookies and does not use analytics or advertising tools today. Our fonts are served from our own website, not from another company’s servers.

If we add cookies or analytics later, we will update this policy before we do, and ask for your consent where the law requires it.

044. Why we use it

We use your personal data only for the purposes you gave it for, and for nothing that you would not expect:

1. 4.1To reply to your enquiry, prepare a plan, a proposal or a free visibility check, and talk to you about it by phone, WhatsApp or email.
2. 4.2To keep a record of the enquiries we receive and how we answered them.
3. 4.3To consider you for a job, if you applied for one.
4. 4.4To keep the website and the forms safe, for example to stop spam and to limit how many forms one address can send in a minute.
5. 4.5To meet our obligations under Indian law, and to respond to lawful requests from authorities.

055. Your consent

When you send us a form, an email or a message, you agree that we may use the details in it for the purpose you sent them for, as this policy describes. Some forms also ask you to tick a box to agree to be contacted.

You can withdraw your consent at any time by writing to [email protected]. Withdrawing it is as easy as giving it. It does not affect what we did before, but we will stop using your data for that purpose and delete it unless the law requires us to keep it.

We do not sell your personal data, and we do not use it to send you marketing you did not ask for.

066. Who we share it with

Your personal data is seen by our own team, and only by the people who need it to answer you. We share it outside Zero Dimensions only in these cases:

1. 6.1Service providers who run things for us, such as the servers that host the website and its database, and our email. They may use your data only to provide their service to us.
2. 6.2Services you choose to use yourself: if you call us or message us on WhatsApp, your phone provider and WhatsApp (run by Meta) handle that call or message under their own policies.
3. 6.3Authorities, when Indian law requires it, or to protect our rights or someone’s safety.

077. Where we keep it and for how long

Your data is stored on servers that we run or that our hosting providers run for us. If any of it is processed outside India, we do so only as Indian law allows.

We keep enquiry details only for as long as we need them for the purpose you gave them, and job applications only for as long as we need them to consider you for a role. After that we delete them, unless a law requires us to keep them longer. You can ask us to delete your details sooner (see “Your rights”).

088. How we protect it

We take reasonable security measures to protect your personal data from loss, misuse and unauthorised access, as the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023 require. For example, we store only a scrambled code of your IP address, and the database is not open to the public.

No website or system is completely secure. If a breach affects your personal data, we will tell you and the authorities as the law requires.

099. Your rights

Under the Digital Personal Data Protection Act 2023 you have these rights. To use any of them, write to [email protected]. We may ask you to confirm who you are before we act.

1. 9.1To ask what personal data of yours we hold, what we do with it and who we have shared it with.
2. 9.2To ask us to correct, complete or update it, or to delete it.
3. 9.3To withdraw your consent at any time.
4. 9.4To name another person who can use these rights for you if you die or can no longer use them yourself.
5. 9.5To complain to us (see “Questions and complaints”), and, if you are not satisfied with our answer, to the Data Protection Board of India.

1010. Children

This website is meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, write to us and we will delete them.

1111. Questions and complaints

If you have a question about this policy or a complaint about how we handle your personal data, write to our grievance officer at [email protected], or by post to Zero Dimensions Private Limited, 4th Floor, i-Hub, inside KCG Campus, opp. PRL, Navrangpura, Ahmedabad, Gujarat 380015. We will reply as soon as we can, and within one month at the latest.

1212. Changes to this policy

We will update this policy when the website or the law changes. The date at the top of the page shows when it last changed. If a change affects how we use the data you already gave us, we will tell you before it applies.

This policy follows the Digital Personal Data Protection Act 2023 and its Rules as their provisions come into force, and the Information Technology Act 2000 with its rules on reasonable security practices (2011).